In-Person Training

This CPD Accredited course covers essential first aid skills, including the use of an Automated External Defibrillator (AED). Participants will learn how to respond to emergencies, provide CPR, and manage various first aid situations with confidence. - Understand the purpose and principles of first aid. - Learn the responsibilities of a first aider. - Implement DRABC in an emergency situation. - Safely administer CPR and use the recovery position. - Competently handle an AED and understand when to use it. - Provide a comprehensive handover to emergency professionals.

This course helps participants understand the risks associated with falls and how to manage them effectively. It covers practical moving and handling techniques and strategies to prevent falls and manage incidents. - Understand the risks and consequences of falls. - Learn practical strategies for falls prevention. - Gain skills in confidently managing falls-related risks. - Apply practical moving and handling guidance during fall incidents.

This course covers key principles of infection control, including preventing the spread of infections, hand hygiene, and the use of personal protective equipment (PPE). Participants will learn how to protect vulnerable individuals. - Learn how infections spread and how to prevent them. - Understand the importance of hand hygiene and PPE. - Recognise vulnerable individuals and take necessary precautions. - Understand the chain of infection and effective infection control practices.

This CPD Accredited course provides comprehensive training in safe moving and handling practices. Participants will learn to apply legislation and risk assessments while practising safe techniques to prevent injury to both carers and service users. - Understand current Moving and Handling legislation. - Learn how to apply Care Plans and Risk Assessments related to Moving and Handling. - Understand spinal anatomy and its relevance to good practice. - Apply best practices when moving individuals with learning difficulties or restricted mobility. - Recognise the importance of posture for both carers and service users.

This CPD Accredited refresher course revisits the core principles of safe moving and handling. Participants will engage in practical exercises, review key legislation, and refresh their knowledge of risk assessment and proper technique. - Understand the key principles and legislation related to manual handling. - Review risk assessment and safe moving practices. - Participate in practical exercises and share knowledge with peers. - Learn biomechanics to protect the back during manual handling.

This course explores the use of restraint in care settings, its legal implications, and best practices for safeguarding individuals. Participants will learn to identify types of restraint, who may be at risk, and how to balance rights and risks appropriately. - Understand what constitutes restraint and recognise its various forms. - Identify individuals at risk of restraint. - Understand the factors that may lead to restraint. - Learn the relevant legislation and regulations. - Apply the Code of Conduct (SSSC) in relation to restraint. - Develop Care Plans and Risk Assessments for individuals at risk of restraint.

This course provides an understanding of self-neglect, its causes, and how to identify and intervene appropriately. Participants will learn to apply relevant legislation and best practices when supporting individuals who are self-neglecting. - Understand what self-neglect is and recognise its signs and symptoms. - Learn about the causes of self-neglect. - Identify the issues and barriers to good practice in addressing self-neglect. - Understand relevant legislation that supports interventions for self-neglect. - Learn practical approaches to intervene and support individuals effectively. - Recognise the importance of reporting concerns and taking appropriate action.

This course covers the importance of maintaining professional boundaries in the workplace. Participants will learn to recognise potential boundary issues, the consequences of poor boundaries, and how to manage them effectively. - Understand what professional boundaries are and why they matter. - Recognise the signs of poor boundaries and their impact. - Learn strategies for maintaining professional boundaries. - Understand the challenges in maintaining boundaries in a care environment.

This course covers the responsibilities of both individuals and employers in the safe administration of medication. Participants will learn about medication storage, disposal, and the different types of medication and their functions. The course also addresses adverse reactions, the "8 Rights" of medication administration, and how to manage controlled drugs, including reporting and recording drug errors. - Understand individual and employer responsibilities in medication administration. - Learn safe storage and disposal practices. - Identify different types of medication and their effects. - Recognise adverse reactions and follow the "8 Rights" guidelines. - Understand controlled drugs and manage drug errors effectively.

This course offers a comprehensive understanding of catheter use and care. It covers the anatomy of the urinary system, different types of catheters, and best practices to prevent infection. - Understand urinary system anatomy and catheter use. - Identify types of catheters and their indications. - Learn the importance of proper catheter care and infection prevention.

Participants will gain an understanding of stoma care, including the various types of stomas and how to provide effective care. The course includes practical guidance on changing stoma bags and using the necessary equipment. - Understand what a stoma is and the different types. - Learn effective stoma care techniques. - Understand how to change a stoma bag and use the required equipment.

This course equips participants with the skills to recognise and address stress and distress in individuals with dementia. It covers the common causes and triggers of distressed behaviour and offers practical approaches to alleviating it. - Understand that stress and distress can indicate unmet needs. - Identify common causes and triggers of distress. - Learn how to record and assess distressed behaviours. - Respond appropriately to expressions of stress and distress. - Recognise when professional support and interventions are needed.

This course provides a thorough understanding of diabetes, its types, and how it affects individuals. Participants will learn to identify signs, manage the condition, and understand the role of insulin and other treatments. - Understand what diabetes is and the different types. - Recognise the signs and symptoms of diabetes. - Learn who is at risk of developing diabetes and why. - Explore tests used to diagnose diabetes and treatment methods. - Understand the effects of diabetes on the body.

This course focuses on the principles of end-of-life care, covering pain and medication management, emotional and spiritual support, and practical considerations for supporting individuals and families during this time. - Understand the Scottish Government's Four Principles of Palliative Care. - Learn how to create Advanced Care Plans. - Support individuals with pain and medication management. - Understand spiritual and emotional needs. - Know what to do at the time of death and how to support families and staff.

Participants will learn about different types of seizures, their management, and the process of administering buccal midazolam as emergency medication. The course also covers organisational procedures for responding to seizures. - Understand the different types of seizures. - Learn seizure management principles. - Differentiate between status epilepticus and serial seizures. - Follow organisational procedures for seizure response. - Learn how to administer emergency medication.

This course equips participants with the skills to assess medication administration effectively. It focuses on communication, the importance of accurate assessment, and its impact on carers and service users. - Identify levels of medication and their importance. - Understand the consequences of incorrect assessment. - Learn effective communication strategies for accurate assessment. - Recognise the role of questioning in gaining a clear picture of needs.

This course provides an in-depth understanding of pressure ulcers, including prevention, treatment, and care planning. Participants will learn how to use body maps, assess risk, and choose appropriate pressure-relieving equipment. - Understand what pressure ulcers are and their risk factors. - Learn how to prevent pressure ulcers. - Recognise different scales of pressure sores and appropriate treatments. - Learn to use body maps and develop care plans for individuals at risk.

This CPD Accredited course provides a thorough understanding of the key principles of safeguarding vulnerable adults. Participants will learn about the Adult Support & Protection (Scotland) Act 2007 and how it applies to their role, including recognising adults at risk and understanding the importance of capacity and consent. - Understand the Adult Support & Protection (Scotland) 2007 Act. - Recognise the responsibilities of staff in safeguarding vulnerable adults. - Understand key concepts such as ‘Adult at Risk’ and ‘Harm’. - Learn about protection orders and human rights principles. - Understand capacity, consent, and related legislation.

This course focuses on recognising signs of child abuse and understanding the appropriate responses. It covers the referral process, documentation, and key issues affecting children and young people. - Identify signs of child abuse and how to respond to disclosures. - Understand the referral process to children's social care. - Learn the importance of proper record keeping. - Understand the key issues affecting children, including those with disabilities.

This course explores the use of restraint in care settings, its legal implications, and best practices for safeguarding individuals. Participants will learn to identify types of restraint, who may be at risk, and how to balance rights and risks appropriately. - Understand what constitutes restraint and recognise its various forms. - Identify individuals at risk of restraint. - Understand the factors that may lead to restraint. - Learn the relevant legislation and regulations. - Apply the Code of Conduct (SSSC) in relation to restraint. - Develop Care Plans and Risk Assessments for individuals at risk of restraint.

This course provides an understanding of self-neglect, its causes, and how to identify and intervene appropriately. Participants will learn to apply relevant legislation and best practices when supporting individuals who are self-neglecting. - Understand what self-neglect is and recognise its signs and symptoms. - Learn about the causes of self-neglect. - Identify the issues and barriers to good practice in addressing self-neglect. - Understand relevant legislation that supports interventions for self-neglect. - Learn practical approaches to intervene and support individuals effectively. - Recognise the importance of reporting concerns and taking appropriate action.

This CPD Accredited course equips participants with the knowledge to support individuals with dementia, focusing on recognising symptoms, providing person-centred care, and understanding the legislation that informs dementia care practices in Scotland. - Understand the background, legislation, and framework for dementia care. - Recognise the signs and symptoms of dementia. - Learn how to communicate appropriately with people living with dementia. - Understand how dementia affects behaviour and emotions. - Explore person-centred support and positive risk-taking.

This course equips participants with the skills to recognise and address stress and distress in individuals with dementia. It covers the common causes and triggers of distressed behaviour and offers practical approaches to alleviating it. - Understand that stress and distress can indicate unmet needs. - Identify common causes and triggers of distress. - Learn how to record and assess distressed behaviours. - Respond appropriately to expressions of stress and distress. - Recognise when professional support and interventions are needed.

This CPD Accredited course provides an overview of common mental health conditions and their treatment. Participants will gain an understanding of the Mental Health (Scotland) Act 2015 and the challenges faced by individuals with mental health issues. - Understand common mental health conditions such as schizophrenia, depression, and anxiety disorders. - Learn about the Mental Health (Scotland) Act 2015. - Explore care and support plans for individuals with mental health problems. - Recognise challenges in daily life for those with mental health issues and identify available support services. - Understand the link between learning disabilities and mental health illnesses.

This course introduces the concept of neurodivergence and its impact in the workplace. Participants will explore various conditions associated with neurodivergence and how to create a supportive environment for neurodivergent individuals. - Understand what is meant by ‘neurodivergence’. - Identify different signs and impacts of neurodivergent conditions. - Learn about different approaches to support neurodivergent individuals in the workplace. - Recognise the prevalence of neurodivergence and its impact on daily life.

This course introduces Positive Behavioural Support (PBS) strategies and how to apply them effectively. Participants will learn to recognise challenging behaviours and implement appropriate interventions while reviewing case studies for practical understanding. - Recognise what challenging behaviour looks like. - Understand the principles of Positive Behavioural Support (PBS). - Learn strategies to implement PBS effectively. - Understand the importance of reviewing the effectiveness of PBS interventions. - Analyse PBS case studies to demonstrate understanding.

This course covers the importance of maintaining professional boundaries in the workplace. Participants will learn to recognise potential boundary issues, the consequences of poor boundaries, and how to manage them effectively. - Understand what professional boundaries are and why they matter. - Recognise the signs of poor boundaries and their impact. - Learn strategies for maintaining professional boundaries. - Understand the challenges in maintaining boundaries in a care environment.

The Scottish Mental Health First Aid (SMHFA) course equips participants with the essential skills and knowledge to provide immediate support to individuals experiencing mental health challenges. This comprehensive training spans a minimum of 12 hours, ideally delivered over two consecutive days but can be spread across up to six weeks. Each session is a minimum of two hours, ensuring participants have ample time to engage with the course content. The SMHFA course covers a broad range of mental health-related topics, including guidance on how to act as a Mental Health First Aider, understanding depression and anxiety, and learning how to offer first aid to individuals experiencing these conditions. Participants will explore the impact of alcohol and drugs on mental health, gain an introduction to suicide intervention, and develop listening skills crucial for supporting those in distress. The course also addresses attitudes towards mental health, equalities, and the importance of the recovery message. Additionally, participants will learn how to offer first aid to someone experiencing a psychotic episode. By the end of the course, participants will be well-equipped to confidently support individuals facing mental health challenges in a variety of settings, offering critical early intervention and fostering recovery.

This course helps participants improve their communication abilities, focusing on types of communication, barriers, and effective questioning techniques. Participants will learn how to apply the 7 C’s of communication and the 'KISS' principle. - Understand effective communication and its importance. - Identify barriers to communication and their impact. - Apply the 7 C's of communication and questioning techniques. - Learn the role of active listening in communication.

Participants will learn strategies to handle difficult people and challenging conversations effectively. The course explores behavioural insights, mindset changes, and techniques for courageous conversations. - Identify types of difficult people and their behaviours. - Apply strategies for managing difficult interactions. - Reflect on personal attitudes and approaches. - Understand how to conduct challenging conversations effectively.

This course provides a structured approach to supervision in care settings. Participants will learn about the Four Function Model of Supervision, supervision contracts, and performance management, as well as how to evaluate and improve supervision sessions. - Understand the Four Function Model of Supervision. - Learn the benefits of supervision contracts. - Recognise the link between balanced supervision and performance management. - Learn how to evaluate and review supervision effectively. - Reflect on supervision practices and plan for future improvements.

This course provides an introduction to autism, covering its definitions, symptoms, and associated conditions. Participants will explore communication challenges, diagnosis, mental health considerations, and appropriate interventions to support individuals with autism. - Define autism and understand associated statistics. - Recognise signs, symptoms, and associated conditions. - Understand communication barriers and mental health aspects. - Explore treatment options and the involvement of family and carers. - Identify appropriate interventions and behaviours.

This CPD Accredited course helps participants understand the importance of promoting equality and diversity in the workplace. It covers discrimination, inappropriate behaviour, and the protected characteristics outlined in the Equality Act 2010. - Understand your role in promoting equality and diversity in the workplace. - Recognise and prevent discrimination and inappropriate behaviour. - Learn about the nine protected characteristics in the Equality Act 2010. - Understand the impact of language and behaviour in a modern, diverse society.

This course introduces the concept of neurodivergence and its impact in the workplace. Participants will explore various conditions associated with neurodivergence and how to create a supportive environment for neurodivergent individuals. - Understand what is meant by ‘neurodivergence’. - Identify different signs and impacts of neurodivergent conditions. - Learn about different approaches to support neurodivergent individuals in the workplace. - Recognise the prevalence of neurodivergence and its impact on daily life.

This course highlights the importance of providing care that focuses on the individual’s preferences and needs. Participants will learn about the legislative framework supporting person-centred care and how to apply it in practice. - Understand the policy and legislation driving person-centred care. - Learn the key principles of the Talking Points approach. - Understand the benefits of person-centred care for individuals and families. - Learn how to collaborate with service users, their families, and staff.